Mediation is the most sustainable method for the resolution of conflicts, as it helps the parties involved to find a resolution by themselves. It is the ideal procedure for all situations where people in conflict have to or want to continue to work or to live together.

Studies conclude that conflicts between colleagues lead to a productivity loss of between 20 to 30 percent. Mediation can transform negative emotions, which before were directed towards conflict, into positive motivation that is then invested in implementing an agreement.

In our opinion, Mediation deserves an own website. Therefore, we have created www.mediacao.buss.pt/en.
The tri-lingual site, in Portuguese, German and English, explains the method and the principles of mediation, gives practical examples within both professional and private contexts, presents the German-Portuguese mediator Silke Buss and includes an extensive list of questions and answers.